RCS Consults is hiring a Security Officer – CCTV Monitoring responsible for maintaining the safety and security of guests, staff, and property by actively monitoring the hotel’s CCTV surveillance system. This role requires vigilance, discretion, and quick decision-making to respond to suspicious activity, emergencies, and potential security threats.

Department: Security
Reports To: Security Manager / Chief Security Officer
Positions Available: 2
Hotel Rating: 5-Star Luxury Hotel

Key Responsibilities:

• Monitor live and recorded CCTV footage to identify irregular activities or security breaches.


• Maintain constant surveillance over all hotel areas including public spaces, entrances, exits, back-of-house, and perimeter.


• Promptly report and document incidents or suspicious behavior to the Security Manager.


• Liaise with on-ground security personnel to coordinate a swift response to any observed incidents.


• Ensure all cameras are functioning and promptly report faults or technical issues.


• Maintain accurate logs and records of CCTV observations, incidents, and system checks.


• Follow privacy and confidentiality protocols, especially regarding guest and staff information.


• Collaborate with hotel departments during investigations and provide CCTV footage when required.


• Assist in emergency procedures, including evacuations, fire drills, and medical emergencies.


• Adhere to hotel safety standards, policies, and government regulations related to surveillance and privacy.

Qualifications and Requirements:

• Education: High School Certificate or equivalent. Additional training in security or CCTV operation is an advantage.


• Experience: Minimum 2 years of experience in security, preferably in a hospitality or CCTV control room environment.


• Certifications: CCTV Operations training or certification is preferred.


• Technical Skills: Proficient in using CCTV systems, computers, and basic reporting tools.


• Behavioral Traits:
  
  
  
  • High integrity and ethical standards.
  
  
  • Strong attention to detail and situational awareness.
  
  
  • Good communication and coordination skills.
  
  
  • Ability to remain calm under pressure and in emergency situations.
  
  
  
  


• Work Conditions: Must be willing to work shifts, including nights, weekends, and public holidays.

Interested and qualifying candidates should submit their applications before 07^th August 2025 via email to the following address: support@rcsconsult.net