Senior Manager – Performance Monitoring Evaluation and Reporting (PMER)

Posted: May 12, 2025 Expires: June 2, 2025

Job Description

Uganda Red Cross Society is hiring a Senior Manager – Performance Monitoring Evaluation and Reporting (PMER) responsible for overall quality and effectiveness of the planning, monitoring, evaluation and reporting systems for the SLL Phase II initiative in Sub Saharan Africa & MENA supporting all Africa National Societies and cluster delegations implementing the program.

The position will lead all processes of gathering, validating, and analysing performance information to inform decision-making and drive performance and quality-driven culture. Additionally, the position will lead the capacity development of National Society PMER to be able to use data efficiently at the cluster delegation and national societies sub grantees. In addition to this, the coordinator will be expected to help elevate the importance of PMER in senior NS management for investment in gathering community insights for better programming.

Job Duties and Responsibilities

Planning
- Support Cluster delegations and National Societies in development of the operational workplans aligned to the microplans.
- Review existing performance measurement framework which includes indicators and log frame.
- Develop processes/ procedures and tools that support the data collection and analysis in a quality and credible manner.

Monitoring and Evaluation
- Develop design/review and implementation of data collection systems to measure indicators.
- Develop guidelines and tools to ensure activity and indicator tracking consistency across countries.
- Ensure that monitoring and evaluation systems and procedures are well-integrated and aligned with Mastercard Foundation and internal reporting systems and procedures.
- Provide the necessary training and coaching to staff and NSs sub grantees on how to use the data collection tool.
- Develop guidelines and processes that allow for monitoring and systematic data collection and use in programme implementation and decision making.
- Undertake field monitoring visits with cluster delegations, CCU teams, technical and NS teams.
- In collaboration with RCCE technical coordinator, support research, KAPB, evaluations, or other relevant studies, to ensure they are timely, useful and ethical and uphold IFRC’s and Mastercard Foundation criteria and standards.
- Develop terms of reference (ToR) for quarterly reviews of implementation process with NSs to identify best practices for learning across NSs.
- Review progress from monitoring data gathered and develop learning focus for the program.
- Develop and carry out midterm and end of program evaluation as required.

Analysis
- Lead data analysis and visualization of data collected to support program monitoring and donor reporting.
- Drive the required analysis and related process for making recommendations for new or improving performance opportunities.
- Provide detailed performance progress and analysis for the program at an established frequency.
- Oversee the development and maintenance of protocols, and guidelines around datarelated processes, including survey design, data flow, data collection, data storage, data management, data sharing and analysis.
- Support the Compliance and Coordination Unit to develop dashboards and other visualization tools to inform decision making.
- Support National Societies to develop and improve e-data collection, analysis and use of derived analysis.

Reporting
- Establish and manage a reporting timetable and deadlines for the program and monitor this timetable to ensure all agreed deadlines have been met.
- Review and collate the narrative reports submitted to the Cluster Delegations by the NSs and consolidate them for submission to the donor.
- Support in reviewing internal and external reports and ensure they meet the audience expectation and IFRC standards.
- Review the KPI data submitted by the NSs / cluster delegations uploaded in DHIS2.
- Manage efficient and effective quality control and delivery of reporting on program ensure all reports are clear, accurate and informative.
- Ensure that all reporting on the operation is compliant with the Mastercard Foundation standards and formats.
- Lead consolidation of all donor reports ensuring compliance with donor requirements.

Capacity Development
- Identifying PMER, data and related training needs for IFRC delegations and National Society staff and ensuring they are trained to conduct their responsibilities effectively and efficiently.
- Develop training package(s) in e-data, data management, analysis, visualization, and its use.
- Play a leading role in coaching and developing PMER team’s skills in using data at the delegations and NSs.
- Identify and secure opportunities for National Societies to build capacity.

Other
- Provide technical support in annual planning to ensure countries have annual plans aligned to IFRC Strategy 2030, Agenda for renewal and regional plans.
- Support to external program evaluation.

Position Requirements

Education
- Required:
  - Bachelor’s degree in Monitoring and Evaluation, Project Management, Mathematics, Statistics, Economics, or relevant quantitative field from an approved, recognized and reputable university.
  - Relevant professional training or relevant experience in monitoring, performance-based management, planning or evaluation.
- Preferred:
  - Master’s Degree in performance management, Data Analytics or Monitoring and Evaluation or relevant field from an approved, recognized and reputable university.

Experience
- Required:
  - At least 8 years of working experience in the relevant profession, and 3+ years in conducting monitoring, evaluation, learning, analysis and reporting; four (4) of the years with managerial responsibilities.
  - Proven experience in conducting data analysis using tools such as Excel, Stata, R, SPSS etc), visualization (using Power-BI, Tableau, Excel, etc) and Mapping (using ArcGIS or QGIS).
  - Demonstrated ability to manage, track and report on program and organizational performance data.
  - Ability to analyze data and create clear, compelling visuals, dashboard and reports.
  - At least 3 years working experience in the humanitarian or development sector.
- Preferred:
  - Program management experience or exposure preferred.

Knowledge and Skills
- Required:
  - Ability to create clear, compelling visuals and reports.
  - Self-supporting in computers (Email, Internet, spreadsheets, word-processing, etc.).
  - Demonstrated capacity for analytical and strategic thinking.
  - Demonstrated track record in innovating, contributing to a learning culture, sharing knowledge and promoting new approaches to engaging partners.
  - Good understanding/practice of planning, monitoring, evaluation and reporting issues.
  - High degree of discretion, tact and sensitivity in dealing with internal and external clients and stakeholders at all levels.
  - Ability to work within and lead multi-cultural, multilingual, and multidisciplinary teams.

Languages
- Required:
  - Fluently spoken and written English.
- Preferred:
  - Good command of another IFRC official language (French, or Arabic).

Values and Competencies
- Values: Respect for diversity; Integrity; Professionalism; Accountability.
- Core Competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust.

Applications from suitable persons to be considered for appointment in the outlined position are hereby invited. All applicants should adhere to the Red Cross Principles. URCS is an equal opportunities employer and mindful of gender balance in its establishment.

Please send your filled application form and attach your academic transcripts and certificates. The filled application forms, academic transcripts and certificates should be e-mailed to; vacancies@redcrossug.org or hand delivered, and or by post to:

The Secretary General,
Uganda Red Cross Society,
Plot 551/555 Rubaga Road,
P.O. Box 494, Kampala, Uganda.
Email; vacancies@redcrossug.org

Closing date for receipt of the applications is 2^nd June 2025 at 5:00 p.m.